Privacy Policy — PharmacyDirectory.ae
Last updated: 12th December 2025
This Privacy Policy explains how PharmacyDirectory.ae (“we”, “us”, “our”) collects, uses, discloses and protects personal information when you visit and use our website www.PharmacyDirectory.ae. By using our site you agree to the terms set out below.
1. Information we collect
Information you provide directly
- Contact form submissions (name, email, phone, message)
- Listing owner inputs when claiming or registering a pharmacy (business name, contact, address, license details)
- Newsletter sign-ups (email)
Automatically collected information
- Log data (IP address, browser type, device, pages visited, timestamps)
- Analytics (via services such as Google Analytics) for site performance and usage trends
- Cookies and similar technologies (see “Cookies” below)
Third-party sources
- Public business directories, Google Maps, social profiles and data supplied by pharmacies and partners.
2. How we use your information
We use personal information to:
- Provide and maintain the website and its features
- Respond to enquiries and manage listing claims or updates
- Improve site functionality, analyze traffic and user behaviour
- Send administrative messages and (with consent) marketing communications
- Prevent fraud and enforce our Terms of Use
3. Sharing and disclosure
We may share personal information with:
- Pharmacies you contact or that you claim (so they can respond)
- Service providers and vendors (hosting, analytics, payments) under contract to support our operations
- Legal or regulatory authorities where required by law or to protect rights and safety
We do not sell personal data to third parties.
4. Cookies & tracking
We use cookies and similar technologies to:
- Remember preferences and settings
- Enable site features (e.g., search filters)
- Measure and analyze site performance
You may control cookies via your browser settings. Blocking cookies may limit functionality.
5. Data retention
We retain personal data as long as necessary to provide services and comply with legal obligations. Listing data for public business listings may remain published until updated or removed by the owner.
6. Security
We implement reasonable administrative, technical and physical safeguards to protect data. However, no system is completely secure — if you suspect misuse of your personal information, contact us immediately at privacy@pharmacydirectory.ae.
7. International transfers
If data is processed outside the UAE, we will ensure appropriate safeguards consistent with applicable law.
8. Your rights
Depending on applicable law you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or request restriction of certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact privacy@pharmacydirectory.ae. We will respond in accordance with applicable local laws.
9. Children
Our site is not for children under 13. We do not knowingly collect personal data of minors. If we learn we have, we will delete it.
10. Changes to this policy
We may update this policy from time to time. The date at the top will reflect the last update. Significant changes will be posted on the site.
Contact
Questions or concerns about this policy: privacy@pharmacydirectory.ae